Hospitality & tourism
The Wi-Fi your guests expect, fully compliant.
Your guests connect in seconds, as soon as they arrive. You keep the connection records the law may ask of you.
Your challenges
What your business requires.
A smooth welcome
Your guests want to connect on arrival, without asking reception for a password.
Your responsibility as operator
If your connection is misused, you must be able to identify the user.
Your image
The portal is often the first screen your guest sees: it should reflect your venue.
Why it matters
Wi-Fi is part of your hospitality. It also puts your establishment on the line.
Your guests connect the moment they arrive and judge your establishment on how easy it is, just as they judge the beds or the breakfast.
But an open connection makes whoever provides it accountable. If a guest uses it for something illegal, it is the hotel’s Internet address that shows up in the investigation. Without a connection log, there is no way to show who was connected, and when.
Depending on your activity, the SPTA may require you to identify users and hand this information to the authorities on request. At the same time, the nFADP requires you to inform your guests and collect only what is necessary.
With Logetic
What Logetic gives you.
A configuration tailored to your business, set up by your integrator.
- Connected in seconds : an access code handed over at check-in and valid for the whole stay, or sign-in by e-mail or text message for passing visitors.
- A portal that reflects your brand : your establishment’s logo, colours and wording, in the guest’s language.
- Tailored profiles : different durations and speeds for guests, seminar participants or staff.
- An isolated guest network : your booking software, tills and workstations stay invisible.
- Protected logs : every connection is time-stamped, kept, and extracted by your designated administrators if an authority asks.
Privacy
Identify, yes. Profile, no.
Your guests entrust you with their stay, not their profile. Logetic does not use their connections to infer their age, gender or habits, nor to send them advertising. A commitment that is easy to explain at reception, and in keeping with the discretion expected of a good host.
What we record
Who connected, when and with which device: only what the law requires to answer an official request. No communication content.
What we don’t do
No profiling, no ad targeting, no reselling. Connection data serves only to protect the operator.
Where and for how long
Encrypted on the appliance. Kept in line with your obligations, then deleted automatically.
Does a hotel have to identify guests who use its Wi-Fi?
Depending on your activity, the law may require it. And even without a formal obligation, identifying users is the only way to protect your establishment if its connection is misused.
How long are connections kept?
In line with the obligations that apply to your establishment. When that period ends, the data is deleted automatically.
Do my guests need to install an app?
No. The portal opens automatically in the browser, on any smartphone, tablet or computer.
Do we need to replace our Wi-Fi access points?
No. Your integrator installs Logetic between your Wi-Fi and the Internet, after checking that your equipment is compatible.
Other industries
Retail & restaurantsCampuses & venuesPublic sectorBusinessesEvents
See Logetic in action.
We’ll show you the portal, the admin console and the logs, based on your own situation.